[The Quacker Factory]

#91235

Hey Everyone! It’s James. Sorry about all the spam! I just got rid of the user and all the posts. Hopefully they wont come back! Happy Holidays!

[The Quacker Factory]

#55054

Hey Girls!~! It’s posted over here!

EGGNOG BUTTERED RUM CAKE

[The Quacker Factory]

#54311

Hello Everyone!
This is James form the Quacker Factory. Happy new year, and yes, to new adventures! I have heard through the grapevine that some of you have been experiencing some weird stuff with the site lately. Starting next week, and lasting the next 2-3 weeks we will be doing some updates and improvements to the site to hopefully improve the functionality of the site and your overall experience! We hope you will enjoy them!

And, if you ever find any issues with the site please email us directly at social@quackerfactory.com. We don’t monitor your personal threads on here so we may miss the chatter. Thanks

ps: sorry to post directly on your thread but I wanted everyone to see this!

James

[The Quacker Factory]

#15224

Hey girls. Sorry to be clogging up your wonderful thread here, but we have been noticing some complaints about members not getting notifications when people are responding to their forums. A few other things to try:

1) notice next to the SUBMIT button on the discussion there is a small check box that says ‘Notify me of follow-up replies via email’. Make sure this is checked to assure you will get a response. We are working on making it checked by default, so you won’t have to worry but that is easier said than done. This goes the same when you are creating a new post. ALWAYS CHECK THIS BOX.

2) add ‘social@quackerfactory.com’ to your address book or ‘non’ spam list to that your email think our emails are spam.

We also just updated our mail server to hopefully make these send better.

Let me know how it works out for you!

James

[The Quacker Factory]

#15220

Hey girls. Sorry to be clogging up your wonderful thread here, but we have been noticing some complaints about members not getting notifications when people are responding to their forums. A few other things to try:

1) notice next to the SUBMIT button on the discussion there is a small check box that says ‘Notify me of follow-up replies via email’. Make sure this is checked to assure you will get a response. We are working on making it checked by default, so you won’t have to worry but that is easier said than done. This goes the same when you are creating a new post. ALWAYS CHECK THIS BOX.

2) add ‘social@quackerfactory.com’ to your address book or ‘non’ spam list to that your email think our emails are spam.

We also just updated our mail server to hopefully make these send better.

Let me know how it works out for you!

James

[The Quacker Factory]

#15121

Hey Gal’s. Sorry for interrupting your conversation here, but I wanted to share that we just posted a new tutorial video in our help section on how to SHOP on the new site. You can view it here:

https://www.quackerfactory.com/forums/topic/the-new-shop-quacker-video-tutorial/

[The Quacker Factory]

#14531

Thanks for your feedback Cynthia. We will work to make this Reply box font larger and easier to see!

I hope you are having ‘a bit’ of fun’ on the new site!

[The Quacker Factory]

#15339

Hey Adele, Try this…

1) next to the SUBMIT button when you are responding to a discussion there is a small check box that says ‘Notify me of follow-up replies via email’. Make sure this is checked to assure you will get a response. We just made it a bit larger to make it easier to see. Also, we are working on making it checked by default, so you won’t have to worry but that is easier said than done. This goes the same when you are creating a new post. ALWAYS CHECK THIS BOX.

2) add ‘social@quackerfactory.com’ to your address book or ‘non’ spam list to that your email think our emails are spam.

We also just updated our mail server to hopefully make these send better.

I hope you get this!

James

[The Quacker Factory]

#15307

Hello Cynthia,

We did get your email and were working hard all day yesterday to try and find some solutions. I posted earlier on this thread in response to try and help.

Just incase you did not see it I just emailed you directly, hopefully you get it and we can resolve any issues you are having.

Hope to hear from you soon!

James

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